Privacy Policy
1. INTRODUCTION
This Privacy Policy describes how EvisAway (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores, and protects personal data when individuals access or use the website EvisAway.com (the “Website”) and the services available through it.
The Website provides travel authorization assistance services, including support in preparing and submitting Electronic Travel Authorization (ETA), visa, and similar travel authorization applications to relevant government authorities. The Company operates as an independent private service provider and is not affiliated with any government authority.
The Company aims to process personal data in compliance with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) where applicable. By accessing the Website, users acknowledge they have read and understood this Privacy Policy and consent to the collection and processing of their personal data as described herein.
2. PERSONAL DATA WE COLLECT
We collect identification info (name, nationality, DOB), passport details, contact info (email, address), travel history, and supporting documents like passport scans. We may collect health or criminal background declarations only where strictly required by specific government authorities.
3. METHODS OF DATA COLLECTION
Personal data is collected through online application forms, document upload portals, and direct communications. We also utilize cookies and analytics to monitor website performance and improve user experience.
4. PAYMENT PROCESSING
EvisAway does not collect or store payment card details. All transactions are processed securely through third-party payment providers. Your information is handled according to their respective privacy and security protocols.
5. PURPOSE OF PROCESSING PERSONAL DATA
Personal data is processed for the purpose of providing services requested by users through the Website. This includes preparing and submitting visa or ETA applications, communicating regarding status, verifying documentation, providing customer support, and complying with legal or regulatory obligations.
6. SHARING OF PERSONAL DATA
Data is shared with relevant government immigration systems to fulfill your request, and with service providers (hosting, analytics) that support the Website operations.
7. INTERNATIONAL DATA TRANSFERS
As a global service, data may be stored or processed in the United States, European Union, or Egypt. We take reasonable steps to ensure all data is protected in accordance with applicable privacy laws during these transfers.
8. DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the requested services and maintain internal records. Certain data may be kept longer where required by law for fraud prevention or record-keeping.
9. DATA SECURITY
The Company implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, or alteration. These measures include encrypted TLS connections, firewall protections, and secure network infrastructure. We continuously monitor our systems to detect potential security threats.
10. USER RIGHTS
Depending on your jurisdiction, you may have the right to request access to your personal data, request correction of inaccurate information, or request the deletion of your data. Requests may be submitted to: info@evisaway.com.
11. DATA ACCURACY AND APPLICANT RESPONSIBILITY
Applicants are responsible for ensuring all information submitted is accurate, complete, and truthful. The Company is not responsible for application delays, refusals, or adverse decisions resulting from inaccurate or misleading information provided by the applicant.
12. CHILDREN’S DATA
The Website is not intended for independent use by minors. However, applications for travel authorizations may include personal data relating to minors when submitted by parents or legal guardians as part of a family application.
13. THIRD–PARTY WEBSITES
The Website may contain links to third-party websites. The Company is not responsible for the privacy practices or content of external websites and encourages users to review those policies independently.
14. UPDATES TO THIS POLICY
The Company reserves the right to update this Privacy Policy from time to time to reflect changes in legal requirements or service improvements. Updated versions will be published on the Website with a revised effective date.
15. CONTACT INFORMATION
For questions regarding this Privacy Policy or requests relating to personal data, users may contact:
Brand: EvisAway
Email: info@evisaway.com
Website: EvisAway.com