Last Updated: April 2026
These Terms and Conditions (“Terms”) govern the access to and use of the website EvisAway.com (the “Website”) and the services provided by EvisAway (“Company”, “we”, “our”, or “us”). By accessing the Website, submitting an application, making a payment, or using any of our services, the user (“Client” or “Applicant”) expressly acknowledges and confirms that they have read, understood, and agreed to be legally bound by these Terms. If the Client does not agree to these Terms in full, they must immediately discontinue use of the Website.
The Company provides administrative assistance and facilitation services in connection with visa and Electronic Travel Authorization (ETA/ESTA) applications for various jurisdictions. Our services are strictly limited to providing general guidance based on publicly available information, reviewing documents for apparent completeness, assisting in form preparation, and submitting applications through official portals upon receipt of full payment. The Company does not provide legal or immigration advice and does not guarantee application outcomes.
EvisAway is a private entity and is not affiliated with, endorsed by, or acting on behalf of any government, embassy, or immigration authority. All travel authorization applications are decided solely by the relevant government authorities. The Company has no control over processing times, approvals, or rejections.
The Client is solely responsible for providing complete, accurate, and truthful information and authentic documentation. The Company shall not be liable for any refusals, penalties, or travel bans resulting from inaccurate or fraudulent information provided by the Client. Submission of false information to immigration authorities may constitute a criminal offense.
The Company undertakes to provide its services with reasonable skill and care. However, the Company does not assume responsibility for government decisions, processing delays, technical failures on third-party portals, or the authenticity of documents submitted by the Client. No part of these Terms shall be interpreted as a guarantee of a particular outcome.
All service fees charged by the Company are separate from government fees. The total amount payable may include government fees, administrative fees, and payment gateway charges. All fees must be paid in full before the Company begins processing any application.
A refund may be issued only if the application has not yet been submitted to the relevant authority by the Company. Once an application has been prepared, reviewed, or submitted, the Company’s service fees become non-refundable. Government fees are non-refundable under all circumstances, regardless of the application outcome.
Submission of an application through the Company does not guarantee approval. Decisions are made exclusively by government authorities. Border control authorities maintain final discretion over admission into any country, even after an authorization is approved.
The Company’s services are provided on an “as is” basis. To the fullest extent permitted by law, the Company shall not be liable for any direct or indirect damages, including financial losses or travel disruptions. The Company’s total aggregate liability shall be strictly limited to the amount of the service fee actually paid by the Client.
The Company shall not be liable for failures to perform resulting from events beyond its control, including acts of government, natural disasters, pandemics, technical outages, or cyberattacks.
The Client agrees to indemnify and hold harmless the Company from any claims, losses, or legal fees arising from the Client's breach of these Terms, submission of false information, or misuse of the Website.
Personal information is processed in accordance with our Privacy Policy. By using our services, the Client consents to the transfer of data across international borders as required for processing travel authorizations.
All content, logos, and software on the Website are the exclusive property of the Company. Unauthorized use, reproduction, or distribution of this Content is strictly prohibited.
All complaints must be submitted exclusively in writing to our designated email address. Communications through other channels, such as social media or telephone, shall not be considered formally received.
The Company reserves the right to update these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the amended Terms.
These Terms shall be governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
For any questions regarding these Terms, please contact us:
Brand: EvisAway
Email: info@evisaway.com
Website: EvisAway.com